AI in Legal Practice: The Comprehensive AI Strategy Guide
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“We’re going to be okay” - sometimes that’s all we need to hear. In the latest episode of Between the Briefs, Christina Natale, Director of Legal Strategy & Solutions at HIKE2, sends this message to all lawyers living in the age of AI. Her mantra is simple - AI cannot practice law the way lawyers do. But it can change how it is practiced.
How to map your current workflow before selecting technology
Why niche, single-purpose tools often outperform comprehensive case management platforms
The strategic discovery phase that prevents failed implementations
How to translate complex technology concepts for non-technical legal teams
Why workflow mapping reveals opportunities for AI and automation beyond initial assumptions
The business case for junior associates learning technology literacy alongside
This episode is the playbook you need to get legal AI/ tech right in 2026.
“If I'm gonna be back in the weeds and I really love and want to litigate at a high level and service my clients, how can I do that if we're not leveraging technology in a way that makes our lives easier and takes some of the tedious or repetitive tasks that are really important?”
“There has to be a better way and understanding it from that level of depth of knowing what we mean when we say law firm operations are managing cases, what really goes into the day to day, what resources our teams need.”
“I do think that innovation is critical to our profession. I think that it makes us better at serving our clients. I think that we're going to get to a really good place where we can hopefully find that and optimize that.”
“I've mentored law students since I've graduated. And, you know, the questions are always like, I don't know what I want to do, like what type of law do I want to practice, et cetera. And like almost any lawyer you know, or anyone who's come from being a lawyer into some transition could tell you that they're not doing anything that they thought they'd be doing when they were in law school. I don't mean this in a negative way, they're probably not doing anything they learned in law school.”
“I don't think we'll ever be in a place where AI is capable of practicing law in the way that we think of. I keep seeing stuff on Reddit every day. It's like, look at all these people who are using AI to fight traffic tickets and break their leases and they're winning. But as lawyers, I do think again, and especially in more complex matters and matters that require expertise and experience, there's no substitute for that. There really just isn't.”
00:00
Introduction
01:57
From Complex Litigation to Legal Operations: Christina's Career Journey
03:37
Case Management Solutions for Every Firm Size
05:30
What’s So Special About Operations?
10:57
Map Your Workflow Before Selecting Technology
14:07
Start with Niche, Single-Purpose Solutions First
17:04
When Your Team Gets Overwhelmed, Implement Technology
23:52
Translating Complex Technology Concepts for Legal Teams
27:33
Hike2's Full-Stack Approach: Strategic Advisory Through Implementation
32:33
Vetting and Recommending the Right Tools for Your Firm
37:18
Why Junior Associates Need Technology Literacy as Core Competency
41:01
The Future of Legal Operations: Agentic AI and Human Judgment
44:38
Christina’s Hot Take: AI Cannot Replace Lawyers
46:16
Key Takeaways & Final Thoughts
Joe Stephens
Joe Stephens, J.D., is Steno's Director of Legal Solutions as well as a Clinical Lecturer at Texas Tech University School of Law. With over 15 years of experience in criminal defense and public service, he founded and led Texas' largest rural public defender office, which serves a 12-county area. A graduate of The University of Texas School of Law (cum laude) and Vanderbilt University (B.A.), Stephens currently serves as a Board Member of the Texas Criminal Defense Lawyer's Association (TCDLA) and sits on multiple State Bar of Texas committees. His expertise spans the intersection of legal practice and technological innovation in the justice system.
Adrian Cea
Adrian Cea is Steno's Social Media Manager, leading content strategy, audience engagement, and digital brand-building across platforms. He also produces and co-hosts Between the Briefs, Steno's podcast covering the intersection of legal technology, court reporting, and the future of litigation. With a background spanning content creation, field marketing, and sales at companies like Sell Better and Chili Piper, Adrian brings a multi-disciplined lens to making complex legal tech topics accessible and engaging.
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