How AI is Exposing Decades of Legal Incompetence ft. Nicole Black

Quotes:

1. "2017 is when you first started seeing legal tech products with AI in them, not generative AI, but AI. Once ChatGPT rolled out in November 2022, it has certainly impacted the practice of law. The rate of adoption is unlike anything I've seen before. It pretty much doubles year over year in terms of legal tech adoption."
2. "I don't even think it's a misdeployment. It's all the pressures the lawyers are under - they're far worse than they used to be in terms of billable hours, client demands, and competition. What's happening now is that what ChatGPT spits out looks really good. It's convincing, it sounds good, it looks good - and people are just assuming that it's accurate without verification."
3. With technology and AI, you have a professional obligation to understand the technology and make an educated decision about whether to use it or not use it. Right now, I think it's arguably malpractice not to understand AI and make a decision about when and when you shouldn't be using it, but we're certainly gonna get there faster than we have with previous tools."
4. "Generative AI and its hallucinations are just exposing the ugly underbelly of incompetence that's always existed in our profession. A lot of people have gotten away with incompetent legal work for far too long and been given the benefit of the doubt. But now when a case doesn't even exist, it's so easy to prove that they didn't read it, and this is just exposing incompetence that's been getting worse."