AI in Legal Practice: The Comprehensive AI Strategy Guide
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Corporate greed and care cannot exist together. The only way to win is if you play a different game altogether. In this episode of Between the Briefs by Steno, Victoria Schall, New Jersey Supreme Court certified civil trial attorney and Founder of Schall at Law, reveals her rule book for advocating against nursing home abuse and winning neglect litigation.
How to leverage the "dignity matters" framework in jury selection by asking jurors whether the manner of death matters to them
Why electronic health records (EHR) systems like PointClickCare require specialized litigation support
The corporate structure strategy and how to beat it
How to build cases around residents' rights violations in addition to physical injuries
The staffing data methodology and why it’s a sign of systemic corporate failure
Why family engagement and detailed documentation matter for case strength
Tune in for her inspiring journey of mastering the intersection of corporate accountability and resident dignity.
"For me, dignity matters no matter what age you are, no matter what your conditions are. The nursing standard of care requires them to do full body head to toe assessments and provide proper care based on those assessments. I would rather focus on the dignity of what everyone deserves as a human being, regardless of their age and whatever conditions they have."
"There's studies that show that the care under private equity is worse than you would get under state or nonprofit type of facility operations. When a facility goes from nonprofit to privately owned, you end up with people whose pay is slashed, benefits are slashed, and a lot of the older staff ends up getting forced out. You can watch from a timeline perspective what happens in a facility when you go from nonprofit to private equity."
The question should be, let's see your financial statements and let's have that corporate transparency in order to understand where the money is going. More times than not, the money is not going back to direct care, but it's going to ownership pockets."
‘For me, success is always about getting the accountability of what happened, regardless of what the actual final dollar amount is. I never want to take a case where I make a fee and my costs get paid back, but the client doesn't see anything at the end of the day.”
00:00
Introduction
02:06
From Teenage Volunteer to Nursing Home Advocate
07:56
Dignity Over Age: Reframing the Standard of Care
10:14
The Connection Between Culture and Care
13:08
Private Equity's Impact on Resident Care Quality
17:32
Navigating Corporate Structure in Litigation Strategy
20:10
Electronic Health Records: The AI Opportunity Gap
21:37
Building Expert Teams Through Industry Knowledge
25:49
Strategic Jury Selection: The Dignity Question
30:24
A Good Family is One That Cared
31:37
Residents' Rights Violations as Standalone Claims
36:46
Advising Administrators: Accountability and Whistleblowing
39:10
Defining Success Beyond Settlements
47:13
Victoria’s Hot Take: Transparency as the Industry's
49:00
Key Takeaways & Final Thoughts
Joe Stephens
Joe Stephens, J.D., is Steno's Director of Legal Solutions as well as a Clinical Lecturer at Texas Tech University School of Law. With over 15 years of experience in criminal defense and public service, he founded and led Texas' largest rural public defender office, which serves a 12-county area. A graduate of The University of Texas School of Law (cum laude) and Vanderbilt University (B.A.), Stephens currently serves as a Board Member of the Texas Criminal Defense Lawyer's Association (TCDLA) and sits on multiple State Bar of Texas committees. His expertise spans the intersection of legal practice and technological innovation in the justice system.
Adrian Cea
Adrian Cea is Steno's Social Media Manager, leading content strategy, audience engagement, and digital brand-building across platforms. He also produces and co-hosts Between the Briefs, Steno's podcast covering the intersection of legal technology, court reporting, and the future of litigation. With a background spanning content creation, field marketing, and sales at companies like Sell Better and Chili Piper, Adrian brings a multi-disciplined lens to making complex legal tech topics accessible and engaging.
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