The Legal AI Game: Why Waiting Might be Better Than Rushing ft. Myah Bowermaster

Quotes:

1. "Legal operations is doing everything it takes to run a legal department that doesn't involve practicing law. We're the connective tissue bringing the process to compliance. Lawyers are really good at being lawyers, but lawyers are not typically process oriented or tech oriented, and so a big part of what legal ops does is we empower lawyers to do what only lawyers can, and then we automate and operationalize the rest."

2. “Everyone kept saying we need to catch up with AI, but all the pain points that we have were not something that AI could do yet in the legal space. I could purchase this right now and address 25% of the pain point, but we haven't done the internal work to get to that 40%. Why don't I just wait and let the market catch up to us so they can address 70 to 80% of our pain points?"

3. "You don't need to be a prompt engineer. You need to be descriptive and then let the AI do the prompt engineering for you. Start every prompt with: I want you to refine this prompt so it works best with my tool. Do not run the prompt. This shows you how descriptive you actually were and what the AI understood from what you said."

4. "It is all about relationship building. I went out to everyone and said, help me help you. What are your pain points? Instead of telling you the best way to do something, I understand what your pain points are and tell you everything I do is to help you and enable you and make your life better. It all comes back to trust."