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Podcast

Why Law Firms Need COOs to Survive: The $1B Mid-Market Revolution with Amanda Koplos

43:14 min

There’s a new C-Suite executive running the law firm game. Law firm operations are evolving beyond traditional management, with COOs emerging as crucial leaders in driving profitability and innovation in the legal industry. And, we’re exploring this phenomenon in the latest episode of Between the Briefs by Steno. Join hosts Adrian Cea and Joe Stephens as they sit down with Amanda Koplos, COO at Shuffield, Lowman and Wilson, PA, for an illuminating discussion on law firm operations and innovation. Backed by two decades of experience, Amanda shares invaluable insights on the future of billable hours, AI integration, and why mid-sized firms need strong operational leadership to survive.

This episode offers practical wisdom and unique insights on transforming law firms into profitable enterprises while maintaining quality client service.

About the Contributors

Joe Stephens

Joe Stephens, J.D., is Steno's Director of Legal Solutions as well as a Clinical Lecturer at Texas Tech University School of Law. With over 15 years of experience in criminal defense and public service, he founded and led Texas' largest rural public defender office, which serves a 12-county area. A graduate of The University of Texas School of Law (cum laude) and Vanderbilt University (B.A.), Stephens currently serves as a Board Member of the Texas Criminal Defense Lawyer's Association (TCDLA) and sits on multiple State Bar of Texas committees. His expertise spans the intersection of legal practice and technological innovation in the justice system.

Adrian Cea

Adrian Cea is Steno's Social Media Manager, leading content strategy, audience engagement, and digital brand-building across platforms. He also produces and co-hosts Between the Briefs, Steno's podcast covering the intersection of legal technology, court reporting, and the future of litigation. With a background spanning content creation, field marketing, and sales at companies like Sell Better and Chili Piper, Adrian brings a multi-disciplined lens to making complex legal tech topics accessible and engaging.